Tenants FAQs

Why should I rent from your company?

We are a professional, knowledgeable, and courteous property management company. We work very hard to provide the highest quality resident services you’ll ever experience.

• We use professional vendors (painters, handymen, plumbers, carpet cleaners, etc) to ensure that your unit is in good condition. We inspect the work performed to ensure that everything is ready before you move in.
• We are available 24 hours a day to handle emergency maintenance repairs.
• We provide detailed Move-in and Move-out Inventory forms for proper documentation of the condition of your rental.
• All deposits that are retained by us are kept in a FDIC insured bank.
• When you sign your lease, you have a meeting with your property manager to go over all parts of the lease to help ensure that everyone is aware of their responsibilities under the lease.
• All our property managers are licensed real estate professionals according to state requirements.

How do I apply to rent?

Check out our application guidelines to be sure you qualify, then complete our application form and submit it to us along with the application fee for the home you want. We’ll process it and let you know the results.

Will I sign a lease?

Yes, for most of our properties you will sign a 12 month lease that covers our responsibilities to each other throughout our tenancy. We will go over each part of the lease to ensure you understand it. After your application is accepted, your deposit is received, and your lease is signed, we’ll hand you the keys to your home!

What if property goes into Foreclosure?

Unfortunately, a fair amount of investment property owners (and therefore property managers and tenants) are currently battling with properties in line to foreclose. Many times a tenant becomes the initial communicator that they’ve “received something on the door that you may be interested in.” Of course, this note on the door is a served document stating a scheduled trustee’s auction date for the home they signed a lease for 6 months ago. This can send the renter into various methods of “self help,” including withholding rent, abandonment, early move outs, etc. What renters need to know, morally right or wrong, is that the lease contract remains valid until the trustee sale date and a trustee change is made. The owner has the right to collect rent until this date because they have the right to bring their deficiency current and in good standing. Tenants withholding rent will certainly make any chance of owner reinstatement much more difficult. While the whole situation seems to be a forecasted contract breach, it is not a current contract breach.

Come auction date, if the owner is unable to bring payments current, the renters may be asked to vacate within three days of trustee exchange. The time between the notice of auction date and the actual date becomes a game of owner politics. As a property manager, it is your duty to uphold the owner’s rights, given they are legal rights. At the same time, it does not hurt to ask these owners their thoughts on a realistic approach to help the tenant out. The owner knows their own financial position better than anyone. Simply asking your owner if it is reasonable to allow the tenant to move prior to auction date is not normally deemed harmful. Often times these owners will allow an early move out date and a full security deposit return when the tenant hands their keys in. For the owners that instruct to stick it out until the very end, use your best sympathy manners, because your hands are partially tied. As a property manager, use the available tools to research a questionable property before taking it on. Most county assessor pages will show a pending auction date with foreclosure details normally three months in advance. Unfortunately, this is a real circumstance that will continue to occur for the next several months as ARM, secondary market loans, and inexperienced investors work themselves through the system. For legal advice regarding the foreclosure process and investment properties, consult with your real estate attorney.